Clickatell Launches Chat 2 Pay with FlySafair for WhatsApp Mobile Payments
Staff, 2023-02-02 09:16:13,
Clickatell (www.Clickatell.com), the Chat Commerce and mobile messaging leader, today announced that they have gone live with its Chat 2 Pay feature with FlySafair (www.FlySafair.co.za), South Africa’s leading low-cost airline. FlySafair is the first airline in the world to deploy Chat 2 Pay with a pay-by-link capability that allows its customers the convenience of effortless mobile payments via FlySafair’s WhatsApp channel.
“We are always looking for ways to improve our customer experience and are therefore very excited that our customers can now pay for their luggage with a payment link shared to their mobile phones via WhatsApp. There is no need any more for our customers to go stand in a queue at the airport to pay for luggage,” explained Kirby Gordon, Chief Marketing Officer at FlySafair.
FlySafair customers can access the WhatsApp service by sending “Hi” to the FlySafair business account on +27 87 357 0030. Once in the WhatsApp channel customers can select “My Booking” and then “Buy a Bag” and follow the prompts on the secure payment link to make a purchase on WhatsApp. Customers can also scan a QR code at the check-in counters to receive the secure payment link.
FlySafair, recognized by TripAdvisor (https://bit.ly/3l6nJSg) as one of the world’s top carriers based on the quantity and quality of reviews and ratings for airlines worldwide, is bucking the trend of airlines using mobile apps to address consumers’ needs by using WhatsApp as a…
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